Terms of Service

Last updated: November 8, 2026

These terms apply to salonsibelle.ca and to hair services provided by Salon SiBelle at 169 Lees Avenue, Ottawa, Ontario. By booking or using this website you accept them.

Bookings

• Appointments are booked through our scheduling provider, DaySmart Salon. Their confirmation is the record of your booking.
• Please arrive on time. Arriving more than 15 minutes late may shorten or require rescheduling your service, since the next client is waiting.
• We ask for at least 24 hours' notice to cancel or reschedule. Late cancellations and no-shows may be subject to a fee, at our discretion.
• Colour, balayage and treatment services may require a consultation before we confirm the appointment, so we can assess your hair and give an accurate price.

Pricing and payment

• Prices depend on hair length, density, and the products and time required. The price quoted at consultation is the price we aim to honour; a significant change in service may change it, and we will tell you before proceeding.
• Payment is due at the end of your appointment. We accept the methods shown in salon.
• Gift cards are redeemable for services and products, are not refundable for cash, and expire as stated on the card.

Services and aftercare

• Results depend on your hair's starting condition, history and home care. We will explain what is realistic before we begin.
• Colour and chemical services carry inherent risks, including sensitivity. Tell us about allergies, previous reactions, pregnancy, or recent chemical treatments before your appointment.
• We may decline a service where it is unsafe or where the result you want is not achievable without damage.
• If you are unhappy with a result, tell us within 7 days. We will assess it and, where the issue is with our work, correct it at no charge. We do not refund services already performed.

Photographs and consent

We photograph finished work only with your consent, and we never make consent a condition of service. You may ask us to stop using an image at any time and we will remove it from our website and social accounts.

Website use

The content on this site — text, photographs, logo and design — belongs to Salon SiBelle and may not be copied or reused without permission. The site is provided as-is; we aim to keep booking links working but do not guarantee uninterrupted access.

Liability

To the extent permitted by law, our liability for any claim arising from a service is limited to the amount you paid for that service. Nothing in these terms limits rights you have under Ontario consumer protection law.

Governing law

These terms are governed by the laws of Ontario, Canada.

Contact

Questions about these terms: (613) 565-2100 · Salon SiBelle, 169 Lees Avenue, Ottawa, ON.